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Ways to Get More Help
Help is on the line. We give you different ways to get the help that you need.
See the Help Desk tab on my.case.edu to search for solutions.
Call us at 216-368-HELP (4357), 24 hours a day, 7 days a week, 365 days of the year.
Visit one of the walk-in centers: PerceptIS House, 11310 Juniper (Mon.-Fri. 9:00AM - 5:00PM); or Sears on the Case Quad (Mon.-Fri. 8:30AM - 5:00PM).
If you have a Care Package, then someone can come to you on campus if the problem can't be solved remotely.
Users who have been Quarantined
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