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The Top 5 Computer Problems at Case

Certain problems come up over and over again. If you're having one of these problems, this guide will give you some steps to try before calling the Help Desk.
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November 22, 2009

The ITS Help Desk is OPEN.

Important Links
Link icon Users who have been Quarantined
2007-08-06
Link icon How to Register a New Computer
2007-07-13
Link icon How to set up Wireless
2007-07-13
Link icon Student Printing Page
2007-01-29
Link icon Case Password Reset Tool
2006-10-02
Link icon Welcome to Case!
2006-08-30
Link icon Buying a computer to use at Case
2006-05-09
Link icon Robust password change
2006-01-05
Link icon Windows XP Configuration Guide
2004-05-03
Link icon Spam Control Instructions
2004-05-03
Known Issues
News icon Updated Telecom Billing Information
2007-12-13
News icon Upcoming help.case.edu upgrade
2007-11-09
News icon ATTN: New Users with Windows Vista
2007-08-23
News icon Customer Satisfaction Survey Improvement
2007-07-13
News icon Welcome to Case!
2007-05-24
News icon Symantec Antivirus versions 10.1.5 and 10.2
2007-04-03
News icon Software Center Download Reset Request Form
2007-03-08
News icon PerceptIS has moved!
2007-02-26
News icon Student Financial Aid website under construction
2007-01-05
News icon Account Alert messages
2006-12-18
News icon Intermittent Issues Sending Email to AoL or Yahoo accounts from Case
2006-12-08
News icon New version of Internet Explorer Web Browser released
2006-11-21
News icon Planned network outages
2006-09-29
News icon OneCommunity Wireless Broadband Project
2006-09-15
News icon Student printing service page--NEW!
2006-08-30
News icon Apple issues battery recall
2006-08-28
News icon SOLAR outage for Macs
2006-08-15
News icon Dell recalls some types of laptop batteries
2006-08-15
News icon Windows update advisory
2006-08-11
News icon Help Desk self-support tool available on my.case.edu
2006-08-03
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