Checking Mail in Outlook

Microsoft Outlook is the email program which is included with the Microsoft Office Suite, and is the only email client purchased Case.

Please note, with the different versions of Outlook, there are different set-ups. These instructions were written using Outlook 2002. If you have an older version, it is suggested that you upgrade.

• Open Outlook. A new account set up wizard will automatically open if this is the first time you've opened Outlook, if not click on tools and select email accounts.
• You can choose to add a new email account or modify a previously existing one.
• Select 'POP3' or 'IMAP' from the list of account options. POP3 is best if you only check your mail on one computer. IMAP is best for people who use multiple computers or who will primarily be using webmail. For a complete description of the differences, check out our main checking mail page. IMAP is the recommended choice.
  
• You will fill in Your name (how you want it to appear when you send mail) and fill in your Case email address, For example John Public might fill in his name as J. Q. Public, and his email address is John.Public@case.edu.
  
• Next, you will fill in the server information as follows:
  • mail.case.edu is your incoming mail server
  • smtp.case.edu is your outgoing mail server
  • Your User ID is based on your initials, usually followed by a number. (For example, John Q. Public's user ID is jqp99) If you are not sure what your user id is, look it up on the campus directory.
  • Your password. Note, we recommend not checking 'remember password.'
  Note: If you are using an outside ISP to connect to you Case email, you should use the send mail server of your Internet Service Provider.
• Click the 'More Settings' button. On the 'Outgoing Server' tab, make sure you check 'My outgoing server (SMTP) requires authentication'. Click Okay, and then Next.
  
• Click on finish and you will now be ready to check your email!