Checking Mail in Outlook Express
What is it?
Outlook Express is the email program which is installed with the Microsoft Windows Operating System. If you have a
Windows Computer, you have Outlook Express on your computer already. For this reason it is a popular choice though we do
not
recommend using any version of Outlook as your email program. The full version of Outlook comes with Microsoft Office. Every
version of Outlook and Outlook express is slightly different, when in doubt check with Microsoft Tech Support.
While we do not officially support this client, we can help you with the initial set up so that you may check your mail
through Outlook Express.
Please note, with the different versions of Outlook Express, there are different set-ups. These instructions are for
Outlook Express version 5 and 6. If you have an older version, it is suggested that you upgrade.
So, how do I check email with Outlook Express?
- Open Outlook Express. Click on tools, accounts and mail. Click add, mail.
- The wizard will guide you through the setup. You will fill in Your name (how you want it to appear when you send mail) and then click next. You will choose the top option for already having an email address and fill in your Case email address, then click next.
- Next, you will fill in the server information. Select 'POP3' or 'IMAP' from the list of account options. POP3 is best if you only check your mail on one computer. IMAP is best for people who use multiple computers or who will primarily be using webmail. For a complete description of the differences, check out our main checking mail page. IMAP is the recommended choice. Fill in Incoming mail server as 'mail.case.edu' and Outgoing mail server as 'smtp.case.edu'.
Note: IF you are using an outside ISP to connect to you Case mail, you must use the send mail server for that ISP. If your ISP does not have a send mail server, use smtp.cwru.edu and check 'use authentication'. - Click next and move onto the user information and input your User ID and password.
Common Problems
My Virus Protection Program says I have a virus, but I didn't open up the message that had the virus attached!
Unfortunately, by default Outlook is set up to open attachments when you download them so you can become infected by a virus without ever looking at the infected message.