Safe Computing

An Email Filter is an automated way of sorting your messages. Email filters can be set to transfer a message to a particular folder, or delete a message. People who receive a lot of messages every day like filters as a way of sorting what's important from what can wait till later.

Controlling Junk Email

Some filters are very useful in getting rid of unwanted junk emails (called Spam). Here at Case Western Reserve University we have a powerful set of filters built into our email system to detect and mark unwanted mail and block viruses. You can also make filters in your email program. The Virus filter is automatically on, however by default the Junk Mail Filter is disabled. You will need to enable the Spam Control using the instructions below.

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How To

Turning on Spam Control

Start Here!

Using Spam Control on mail.case.edu (IMAP users)

If you have enabled Spam Control for your Case email account, you will need to make a JunkMail folder and enable direct delivery on mail.case.edu.

Making a Spam Control Filter in Eudora (POP users)

If you have enabled Spam Control for your Case email account, you will need to make a Junk folder and filter in your email program.

Making a Spam Control Filter in Microsoft Outlook (POP users)

If you have enabled Spam Control for your Case email account, you will need to make a Junk folder and filter in your email program.

Spam Control Accept and Reject Lists

What is an Accept/Reject List and how to manage yours.

How Spam Control works

How does Spam Control work?

Email Client Filters

You can use your Email program to sort incoming email messages.

Making a Spam Control Filter in Eudora for the Macintosh (POP Users)

If you have enabled Spam Control for your Case email account, you will need to make a Junk folder and filter in your email program.

Tools

Network Security's Spam page

Spam Control

The Spam Control webpage is where you can enable spam control and manage your white and black lists. Note this page does require your Case Network User ID and password.

FAQ

Block not working

I blocked this person, why is s/he still able to send me email?

Still getting spam

I turned on Spam Control, but I'm still getting Spam! Why?

This isn't spam!

Hey, a legitimate message got marked as spam! Why?

IMAP JunkMail folder not syncing

If your JunkMail folder in your email program is not getting any new junk mail delievered into it, it may be sitting on the server.

I forward my mail, will Spam Control still work?

Which Address?

I have several email addresses, which get Spam Control and which don't?