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News

The latest news, sorted in reverse chronological order.
Known Issues Scheduled Maintenance Software Center All News
You are now reading: Known Issues

News Item Posted by User sac46 on 2006-08-16 - Last Updated: 2007-05-24
Welcome to Case! - Read On
Need some quick answers to your computer or network questions? We have some quick answers right here. Click "Read on" to see more.
News Item Posted by User sac46 on 2006-08-15 - Last Updated: 2006-08-15
SOLAR outage for Macs - Read On
There is an outage for SOLAR that affects Macs only. Users may get an error “Invalid Published File” when trying to connect to the tool. This does not affect the Windows SOLAR client. Click "Read On" for details.
News Item Posted by User sac46 on 2006-08-15 - Last Updated: 2006-08-15
Dell recalls some types of laptop batteries - Read On
Dell has issued a voluntary recall on some batteries sold with its laptops in the Latitude, Inspiron, XPS, and Precision Mobile Workstations. These batteries, under rare circumstances, have a risk of overheating and catching fire. Click "Read On" for details.
News Item Posted by User sac46 on 2006-08-11 - Last Updated: 2006-08-11
Windows update advisory - Read On
Users of Windows operating systems are advised that a new worm is predicted to appear that will take advantage of a flaw that exists in all supported versions of Windows. This flaw was corrected in the security patches released by Microsoft on Tuesday, August 9th. This worm can infect a system without any action being taken by the user (e.g., opening an e-mail attachment). More under "Read on".
News Item Posted by User sac46 on 2006-08-03 - Last Updated: 2006-08-03
Help Desk self-support tool available on my.case.edu - Read On
A self-service tool for assistance with technical problems is now available under the Help Desk tab on the Case portal.
 
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November 22, 2009

The ITS Help Desk is OPEN.

Important Links
Link icon Users who have been Quarantined
2007-08-06
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2007-07-13
Link icon How to set up Wireless
2007-07-13
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2007-01-29
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2006-10-02
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2006-08-30
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2006-05-09
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2006-01-05
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2004-05-03
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2004-05-03
Known Issues
News icon Updated Telecom Billing Information
2007-12-13
News icon Upcoming help.case.edu upgrade
2007-11-09
News icon ATTN: New Users with Windows Vista
2007-08-23
News icon Customer Satisfaction Survey Improvement
2007-07-13
News icon Welcome to Case!
2007-05-24
News icon Symantec Antivirus versions 10.1.5 and 10.2
2007-04-03
News icon Software Center Download Reset Request Form
2007-03-08
News icon PerceptIS has moved!
2007-02-26
News icon Student Financial Aid website under construction
2007-01-05
News icon Account Alert messages
2006-12-18
News icon Intermittent Issues Sending Email to AoL or Yahoo accounts from Case
2006-12-08
News icon New version of Internet Explorer Web Browser released
2006-11-21
News icon Planned network outages
2006-09-29
News icon OneCommunity Wireless Broadband Project
2006-09-15
News icon Student printing service page--NEW!
2006-08-30
News icon Apple issues battery recall
2006-08-28
News icon SOLAR outage for Macs
2006-08-15
News icon Dell recalls some types of laptop batteries
2006-08-15
News icon Windows update advisory
2006-08-11
News icon Help Desk self-support tool available on my.case.edu
2006-08-03
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