Safe Computing

The Pinnacle billing system web interface has been upgraded. The documentation for the new interface can be found at http://help.case.edu/key/telecommun

Posted by bxb163 on 2007-11-07 - Last Updated: 2007-11-09

Upcoming help.case.edu upgrade - Read On

Over the next couple of months, PerceptIS will be moving help.case.edu to a new content management system.

Posted by jjc17 on 2007-08-23 - Last Updated: 2007-08-23

ATTN: New Users with Windows Vista - Read On

Please note that the network registration procedure normally used through http://setup.case.edu is not working for some computers with Vista installed.

Users with these systems should open a web browser and type https://172.23.8.36 and follow the instructions from there.

Posted by jjc17 on 2007-08-06 - Last Updated: 2007-08-06

Protect yourself from malicious PDF files - Read On

Never open a .pdf attachment that is unexpected or sent from someone you do not know. Of course, be sure to install Symantic AntiVirus software, and set it for automatic updates.

Posted by sac46 on 2007-04-03 - Last Updated: 2007-04-03

Symantec Antivirus versions 10.1.5 and 10.2 - Read On

There has been some confusion recently regarding recent Symantec version updates. Please note that version 10.2 is for Windows Vista ONLY and 10.1.5 is for older Windows operating systems.

Posted by sac46 on 2007-02-21 - Last Updated: 2007-02-26

PerceptIS has moved! - Read On

The north campus Walk-In Center has moved! Click "Read On" for more details.

Posted by sac46 on 2007-02-08 - Last Updated: 2007-03-08

Software Center Download Reset Request Form - Read On

The Software Center has implemented a way to reset downloads in case downloads fail to complete and the option to download is grayed out. Click "Read On" for details.

Posted by sac46 on 2007-01-05 - Last Updated: 2007-01-05

Student Financial Aid website under construction - Read On

The financial aid website is still being prepared for 2007. The Office of University Financial Aid estimates that the website will be ready by February 1st. As a result of this preparation, no students or parents will be to log in or see their financial aid information. We apologize for any inconvenience.

Posted by gmv on 2006-12-18 - Last Updated: 2006-12-18

Account Alert messages - Read On

Over the weekend, a number of users received email messages claiming to be from `abuse@case.edu' with the subject `Account Alert'. The message asks the recipient to `confirm your e-mail'. This is a "phishing" attack. The messages are not legitimate and should be discarded.

Posted by gmv on 2006-12-08 - Last Updated: 2006-12-08

Intermittent Issues Sending Email to AoL or Yahoo accounts from Case - Read On

Members of the campus community have reported periodic problems sending email to AoL.com or Yahoo.com addresses (or receiving email from Case accounts to their AoL or Yahool addresses.) This is a known issue caused by Junk Email (called Spam) control mechanisms used by the two companies.