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Customer Satisfaction Survey Improvement

The PerceptIS Customer Satisfaction Survey which is sent out via email for every resolved Helpdesk ticket has been improved. Your feedback is important to us and is key to continual efforts to improve support on campus.

The new survey can be accessed from Internet Explorer, Mozilla, Safari, Epiphany, Opera and many other web browsers where the old version only worked in Internet Explorer.
November 7, 2009

The ITS Help Desk is OPEN.

Important Links
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2007-08-06
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2007-07-13
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2007-07-13
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2007-01-29
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2006-10-02
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2006-08-30
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2006-05-09
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2006-01-05
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Known Issues
News icon Updated Telecom Billing Information
2007-12-13
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2007-11-09
News icon ATTN: New Users with Windows Vista
2007-08-23
News icon Customer Satisfaction Survey Improvement
2007-07-13
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2007-05-24
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2007-04-03
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2007-03-08
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2007-02-26
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2007-01-05
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2006-12-18
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2006-12-08
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2006-11-21
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2006-09-29
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2006-09-15
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2006-08-30
News icon Apple issues battery recall
2006-08-28
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2006-08-15
News icon Dell recalls some types of laptop batteries
2006-08-15
News icon Windows update advisory
2006-08-11
News icon Help Desk self-support tool available on my.case.edu
2006-08-03
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